Winning bidder will receive a certificate valued at $150 good toward Boston Coach transportation anywhere Boston Coach is located across the country.  You may use the certificate for an airport transfer, a ride to a meeting or any other transportation requirement.

Boston Coach prides itself on:

Operational excellence: We’ll get you from point A to point B — and all the other points in between — in comfort and on time. 

• We continually measure and systematically improve our on-time performance level, which exceeds 98%, including traffic and weather delays, airport inefficiencies, even client booking errors.


• With more than 25,000 vehicles at our disposal, our availability rate is 99.5% — including at peak times.


• Our Net Promoter Score (a measurement of clients’ willingness to refer us to friends and colleagues) is in the 95th percentile for any industry. 

Stability: We’re here to stay. So when you need us, we’ll be there for you. What’s more, we:

• Operate debt-free.


• Are owned by Fidelity Investments.


• Invest in our people, vehicles, processes and systems, regardless of the economic environment.

Responsiveness: When service incidents arise, BostonCoach staff act fast. We resolve all issues within 48 hours, plus: 

• Our answer rate is 96% in 20 seconds — far better than the industry standard.


• The entire company, including the CEO, is alerted immediately as soon as an incident is reported.


• To improve our service capabilities, we conduct weekly reviews of incident trends and causes.

Safety and peace of mind: BostonCoach chauffeurs undergo extensive background checks and drug testing, and are monitored by in-vehicle cameras. In addition: 

• Our training program exceeds industry standards.


• Chauffeurs attend 60 hours of classroom and on-the-road training, including instruction in client relations and confidentiality.


• In 2008, we increased our safety rate — 99.95% free of preventable traffic incidents — by reducing incidents by 40%.

Broad experience: At BostonCoach, we know business. And that means we understand your need for precise performance and a complete range of transportation services, from airport transfers to road shows to event services. In fact, we’re a transportation partner for:

• Almost 60% of the Fortune 500, and 85% of the Fortune 100.


• Some of the most respected brands in business.


• A vast array of industries including consulting, financial services, pharmaceutical, technology, legal and many more.


• Wherever business takes you, BostonCoach will get you there, on time every time.

Link is www.bostoncoach.com