One day of service/leadership training provided by Quality Management Services in Franklin, TN. Inspire your staff and improve their skills by having them spend a day with Judy Z. King, ISHC, Founder & Principal of Quality Management Services, LLC. Since 1988, QMS has assisted clients in achieving excellence by connecting people and performance. Judy co-authored EI's textbook, Leadership and Management in the Hospitality Industry, and has been a frequent speaker at industry conferences.

Quality Management Systems has been helping organizations excel since 1988. Whether an organization is large or small, public or private, they can assist with the development of people and operational improvement. Their areas of expertise include: Change Management; Customer Service; Facilitation; Leadership and Staff Development; Operational Standards, Training, and Quality Assurance; Process Improvement; Strategic Planning; and Team Building.