We expect all winning bidders and their guests to conduct themselves appropriately when attending an experience won on Bidding For Good. Polite manners and respect for the generous donor and adherence to any rules or parameters are a must. Tickets cannot be returned, exchanged, transferred, re-auctioned or re-sold. Winning bidder and guest(s) are subject to security screening. Please note that upon redemption of your certificate, ticket processing may take up to four weeks. Ticket location won't be available until about a week prior to the game/event. The minimum processing and handling charge for this item is $5.95. The minimum shipping, handling and applicable insurance charge for tickets and certificates is $5.95. The minimum shipping charge for merchandise is $9.95 (shipments outside the U.S. are subject to additional shipping and customs fees). Tickets, certificates and merchandise are shipped with signature required. In some cases, tickets will be left at the venues Will Call window under the winners name. Merchandise is insured for the winning amount.