How it Works

Terms & Conditions:

Important information to note when bidding on this prize:

• This prize is valued at up to $1,500 USD.


• Admin fee is $41.71 per day, payable to the supplier, Harco Industries before booking (total $292) After payment, you will receive via email, an e-certificate that can be used to book online at your convenience.


• Booking your resort must be completed within 12 months of the purchase date on the certificate.


• Availabilities reach up to 12 months out from your actual booking date.


• This resort stay is for up to 7-nights however, you are not obligated to stay all 7 nights. Check with resort for late arrival or early departures.


• Airfare and transportation is not included.


• There is no additional cost unless you choose to upgrade. 


• Upgrades are available for an additional flat cost. Upgrades include availabilities that are expanded in either size or date available. This option is available on a per resort basis.


• There is no required timeshare presentation.


• Easy Online Redemption. Go to www.resortcerts.com/redeem, choose your resort, enter the required certificate number and your travel information.

How is a Certificate redeemed? 

Recipients go to the redemption site printed on their Certificate and enter the certificate number to search for accommodations. The Certificate will remain valid until: (1) it is redeemed by booking an accommodation, or (2) it expires after the “Book by Date”. 

Do Resort Vacation Certificates expire?
Yes, they expire if accommodations are not booked before the “Book by Date” printed on the Certificate(s), which can be up to 12 months from the date of purchase.  IMPORTANT: Certificate(s) cannot be extended beyond the “BOOK BY DATE”.

What type of accommodations can the Certificate(s) be redeemed for?
All accommodations are for 7-night stays with a fixed check-in day and range in size from studios to 2+ bedrooms.  Many offer living rooms, dining rooms, fully-equipped kitchens and laun­dry facilities. Resort locations are worldwide and based on availability.  The Certificate(s) is designed to be used for off-peak/off-ÂÂÂÂA?season travel, although accommodations may be available throughout the year.  Peak seasons can vary according to destination.

Can the Call Center help book accommodations?
Reservations must be completed online as the Call Center cannot confirm a reservation on the traveler’s behalf.

*Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Price includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. Price does not include tax. Promotional discounts and offers may not apply to all properties. Offer may not be combined with any other promotion, discount or coupon. Other

restrictions may apply. Offer void where prohibited by law. All prices are based in U.S. dollars (USD). Additional taxes and conditions may apply. Resort Vacation Certificates are for redemption during shoulder and off-season periods, subject to availability.

What is an upgrade? 
For an additional dollar amount (typically ranging from $50 USD to $1,000 USD), the Certificate holder may be able to upgrade to a larger unit or travel during a shoulder period (which is a date closer to a peak travel date). The upgrade fee is the fee for the entire week, not per night or per person. NOTE: Shoulder periods vary by destination.

How often is resort availability updated on the website?
Availability is updated multiple times a day.

How far in advance can the Certificate recipient search for an accommodation?
Certificate(s) must be used by the “BOOK BY DATE” located on the Certificate. The Certificate recipient may be able to search up to 12 months in advance.

Can accommodations be found any time of the year, including holidays?
The Certificate(s) is designed to be used for off-peak/offseason travel, although accommodations may be available throughout the year.  Peak seasons can vary according to destination.

Can the stay be less than 7 nights?
Yes, the can stay can be less than 7 nights.  However, there is no refund for any remaining nights on the reservation (same applies for upgraded reservations). Contact the resort directly if a late or later day check-in is expected.IMPORTANT: You cannot arrive before the check-in date.

Is an actual printed Certificate required to book or to check-in?
The certificate number found on the e-Certificate or paper Certificate is required to book.
The reservation confirmation e-mail (received after redeeming the Certificate) should be brought along during check-in at the resort.

What if the Certificate is about to expire and the desired resort is not available?
We recommend finding another resort accommodation as Certificate(s) cannot be extended.
TIP:Start searching as early as possible.

If the Certificate recipient cannot use it, can they give it to someone else?
Yes, unredeemed Certificate(s) can be given to someone else.  IMPORTANT: Once an accommodation is booked, it is non-transferable.

Accommodations are booked and the traveler cannot go anymore. Can the reservation be changed?
It is not possible to change or transfer the reservation once an accommodation is booked.

Can the resort be contacted to make a room change?
No. Resorts assign rooms on the day of arrival.

Do I have to attend a sales presentation?
No, you are not required to attend a sales presentation.