Reservations may be booked 45 days prior to arrival date. We reserve the right to deny requests for complimentary reservations during periods of high occupancy, weekends, and holidays. It has no cash value and cannot be transferred, replaced, sold, or dated to another person and/or organization. All sales are final. No returns or exchanges. All items will be shipped via USPS Priority Mail and will be insured for the winning amount. If an item is larger than the standard USPS dimensions, it will be mailed via FedEx or UPS. Winner is responsible for all shipping, packaging (where necessary) and insurance costs. Shipping within the U.S. only. Items are shipped with signature required.