To expedite processing of your request:

• Please advise the agent that you are traveling on a promotional ticket.


• Request Booking Code "T"


• Please provide award and reference number(s).


• Please have credit card number and billing address information available for any applicable fees and/or taxes.


• Provide an email address (preferred) or fax number to send your E-ticket confirmation.


• Seats for promotional tickets/travel are capacity controlled and are based on availability at the time of reservation.

POLICIES

This award letter is void if sold, purchased or bartered.

Award Letters/Tickets are non transferable.  Award letters are not replaceable if lost or stolen and cannot be extended or renewed.

A Processing Fee will be charged to reinstate travel not cancelled prior to ticketed departure (based on the class of service)

Passengers are not eligible for American AAdvantage mileage credit or any other promotional benefit that American may offer.

No AAdvantage or Electronic Upgrades Allowed.

Travel is not valid on AA codeshare flights.

Travel must be via the most direct American Airlines/American Eagle routing.  Unnecessary and circuitous routings, connecting points and/or segments are prohibited.

When redeeming a First Class letter and First Class is not offered, travel will be valid for Business/Premium Cabin.

Maximum one stopover allowed on applicable routing.  $100.00 USD Per Person Stopover Fee Applies.

Fees, taxes, surcharges and service charges are the responsibility of the passenger, including checked baggage fees and other airport related charges.

All Fees are payable via credit card and are NON-REFUNDABLE.

One credit card per booking and must be in the name of one of the passengers or be a corporate card.

America Airlines reserves the right to change blackout dates, embargo free travel, and change policies without advance notice.