Please understand that when a reservation is made with Blue Waters Kayaking, it is a commitment on our part to make sure that the right equipment is ready for you at the right place and time. We can (and often do) turn away others from that particular date (or trip). If you decide to cancel, it can be difficult for us to book someone else on that trip, and in some cases may cause a trip to be cancelled due to the effect on minimum group size requirements. With this in mind, we have implemented the following cancellation policy:

All reservations are subject to a 5% non-refundable handling fee at the time of booking.
 

Up to 7 days prior to the event: Full refunds of any fees paid will be given during this time period, minus the 5% non-refundable handling fee. There is no charge for rescheduling during this time period.
 

7 days prior to the event: Your reservation is considered final, and all fees are due and payable. Unpaid credit card deposits will be charged. After this time no money will be refunded.
 

Within 7 days (including the day of the event): All cancellations and no shows will be charged in full with no refunds or reschedules unless due to inclement weather. (See Below)

We attempt in all cases to determine prior to your tour launch if weather will impede your trip. However, there are rare occasions where we have launched and weather patterns change suddenly at which time we must return to shore.

In this case the following policies apply and each patron is responsible to contact the office to make arrangements.

~~Where tour is cancelled after we already launched the kayaks and must return to shore within the first hour patrons can:

Reschedule with a future trip
Receive a 50% refund
~~Where tour is canceled before we have launched the kayaks patrons can:

Reschedule the same trip on a future date (at no cost)
Cancel completely. Each patron is responsible to contact the office to make arrangements. In the event you choose to cancel you will receive a full refund minus the 5% handling fee.

Blue Waters Kayaking
11401 CA-1
POB 1118
Point Reyes Station, CA 94956, US 4156692600
info@bluewaterskayaking.com
www.bluewaterskayaking.com

Sales Representative: Amanda G