Shipping and Handling Policy

All orders incur a $1.00 shipping and handling fee, which will be added to your total at the end of the auction. Gift certificates will be sent via USPS or email as applicable.

For Auction Winners:

To Have Items Mailed: Email susie@tbwh.org within seven days of the auction closing. Shipping costs will be at your expense.

To Pick Up Items: Contact us within seven days of the auction closing to arrange pickup. If we do not hear from you, we will automatically ship your item.

Shipping and Pickup for Larger Items

Pickup Options: Larger items can be picked up in Seaside, CA.

Shipping Costs: If you choose to have larger items shipped, the costs are as follows:

$15 for large envelopes
$32 for medium boxes
$44 for large boxes

Some items may not fit these categories, and you will be notified of any additional shipping costs. We will use the smallest package size possible to minimize shipping fees.

Shipping Insurance: We will insure packages during shipping. However, Teddy Bears with Heart is not responsible for items lost in the mail.