Revitalize your program and propel it to the next level. Has your new certification program not lived up to expectations? Have volumes for your mature program plateaued or plummeted? Are industry forces threatening to make your program obsolete? If you are facing any of these challenges, we will help you chart the course to success. Our consultation will begin with a review of program history and documents followed by telephone interviews with staff and volunteer leaders and key stakeholders. We'll identify critical factors impacting program success and develop a menu of strategic options. These options will be presented to staff and volunteer leaders during a teleconference. The consultation will be led by Drs. Joan and Lenora Knapp, authors of "The Business of Certification," a bestselling association management publication, recently recognized by ASAE as one of "Six Books You and Your Association Need."