You'll meet a "Plain Jane" from Seattle, whose world was rocked by a passing remark made by her favorite musician, backstage at a concert. You'll hear from the bereaved fiancé of a 9/11 victim, who found hope in a note pinned to a teddy bear. You'll laugh with a beleaguered soccer mom, who reveals the single phrase she never wants to hear again. And your heart will break for a prison inmate, who recalls the one piece of advice he still wishes he took.

In each case, words had made all the difference.

Marlo Thomas has once again tapped into the human spirit, assembling a breathtaking collection of beautiful and inspiring essays about the enduring power of words, and how their impact can last a lifetime. As a follow-up to her 2002 New York Times #1 bestseller, The Right Words at the Right Time, Thomas presents 101 new first-person stories that are at once universal and strikingly personal.