All travel must be completed by 25Nov2010.  Seats for promotional tickets/travel are capacity controlled and are based on availability at the time of reservation.

This award letter is void if sold, purchased or bartered.

 *     Award letters/tickets are non-transferable.  Award letters are not replaceable if lost or stolen and cannot be extended or renewed.

 *     Passengers are not eligible for American AAdvantage mileage credit or any other promotional benefit that American may offer.

 *     Travel is not valid on AA codeshare flights.

 *     Travel must be via the most direct American Airlines/American Eagle routing.  Unnecessary and circuitous routings, connecting points, and/or segments are prohibited.

Maximum one stopover allowed on applicable routing.  $100.00 USD Per Person Stopover Fee Applies.

 *     Fees, taxes, surcharges, and/or service charges are the responsibility of the passenger.

 *     All Fees are payable via credit card and are NON-REFUNDABLE.

 *     One credit card per booking and must be in the name of one of the passengers or be a corporate card.

 *     American Airlines reserves the right to change blackout dates, embargo free travel, and change policies without advance notice.

After the on-line auction closes, this item will be going to a silent auction taking place, in San Francisco, on December 7, 2009 for further bidding. Absentee Bidding is offered and encouraged. Absentee winners will be responsible for shipping with insurance charges.  All sales are final and there will be no exchanges or refunds on items. Purchasers are bound by the restrictions specified by the donors. All auction items and services must be used by December 7, 2010 unless otherwise specified.  Please consult the "rules" of the Holiday Heroes Silent Auction for other information.